Norton Antivirus is an antivirus software developed by Symantec which helps your computer to stay protected and secured from different types of viruses, spyware, worms and Trojan horses and prevents them from entering and causing harm to your computer system. Norton Antivirus performs scans to your computer on a regular basis to protect the system from any kind of virus or another harmful component attack while you surf different websites, download files, and use email for your personal, official work or simply when you are working with your computer system. You need to keep Norton Antivirus updated regularly in order to stay protected from different harmful elements which would also help you to work in a secure way.
While Norton Antivirus is one of the most popular and widely used antivirus software used by millions of computer users, there are issues or problems that hamper the functionality of this antivirus software.
There are different kinds of problems or issues which people face while using Norton Antivirus Software. But, one of the most common problems that are faced by the majority of its users is that Norton Antivirus is not working properly., or when Norton is not scanning your system or it can be like that when you open this antivirus software, Norton isn’t responding.
These kinds of problems that are mentioned above could happen due to a failed update. In order to solve this issue, you need to restart your computer or system to fix or resolve this problem. If you cannot run a scan, then you need to uninstall the software and again install Norton using the Norton Removal and Reinstall Tool which is an inbuilt tool available in the Norton Antivirus software.
To fix issues and use the Norton antivirus software following the given steps would help you
Step1: Restart Your Computer
- To do this, you need to first exit all programs
- Then restart your computer
- Then use the Norton Antivirus software
If the problem still persists, then follow the second step
Step 2: Download and Run the Norton Remove and Reinstall Tool
If you have installed the Norton Family Software, then you need to uninstall it before you run the Norton Remove and Reinstall tool.
- Then download the Norton Remove and Reinstall Tool and save the file somewhere on your desktop.
- Then go to the downloads window in your browser and press Ctrl +J key
- Then double click the NRnR icon
- Read and agree on the license agreement
- Click on Remove and Reinstall
- Click on Continue or Remove
- Click on Restart Now
After the computer is restarted, follow the on-screen instructions that would help you to reinstall the Norton Antivirus software. After reinstalling the antivirus software, you can use the antivirus software.
Conclusion
While using the Norton Antivirus Software, there are issues that people face. These issues can be
Norton isn’t responding, Norton Antivirus not Working or it can be Norton not scanning. This blog post has provided some easy steps following which you can fix these issues in no time.
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