An updated account is always an error-free. A correct and updates email address and/or phone number is the best step you can take to ensure you never lose access to your account. Take a moment and ensure that the email address and/or phone number you have associated with your account is updated or not.
How to change your password while you're logged in?
- From your logged in account
- Click on the More icon in the navigation bar
- Select Settings and privacy.
- From the account tab, click on the password
- Enter your current password.
- Choose your new password.
- Save your changes by clicking Save.
How to send you a password reset via email?
- From the sign-in page on either twitter.com, mobile.twitter.com, or the Twitter for iOS or Android app, click Forgot Password.
- Enter your email address, phone number, or Twitter username.
- If you have multiple accounts associated with your phone number, you cannot use your phone number during this step.
- Choose the email address where you want to receive the password reset email.
- Check your email inbox.
- Twitter will immediately send a message to your account's email address.
- The email will include a code that will be valid for 60 minutes.
- Enter this code into the text field on the password reset page
- Click Submit.
- When prompted, choose a new password.
How to send you a password reset via SMS?
- If you've added your phone number to your account, you may receive a password reset via SMS/text message.
- From the Forgot password page, enter your phone number, email address, or Twitter username.
- Enter your phone number
- Click Search.
- Text code to my phone ending in [XX] will be displayed.
- Click Continue.
- Twitters will text you a code that will be valid for 60 minutes.
- Enter this code into the text field on the password reset page
- Click Submit.
- You will then be prompted to choose a new password.
Did not receive the SMS code?
Please note that
- It may take up to a few minutes for you to receive the code.
- Use the password reset option.
Requiring additional information to request a password reset
If you often receive the password reset messages that you did not request, you can require additional information be entered to initiate a password reset:
- Via twitter.com, go to your Account Settings.
- Under the Security section, checks the box next to Password reset protect.
- You will be required to enter your account email address or phone number, to send a password reset email or SMS/text
- If your email address and phone number are both associated with your account, you’ll be asked to enter both, to send a password reset email or SMS/text.
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